Frequently Asked Questions

  • Where is your new office located?

    We have moved to 837 S. Willow Ave, Cookeville, TN 38501. It's a cream-colored brick building on the corner of Willow Ave. and Newman Dr.

  • Do you allow pets?

    Pets are allowed- when approved- in all of our apartments and houses.  There is a non-refundable pet deposit of $200 and a pet agreement is required for each animal allowed on the premises.  Additionally, there is a monthly pet rent of $20/month for one cat or a dog under 25 lbs when full grown, and $25/month for two cats or a dog larger than 25 lbs when full grown.  The pet owner must also provide evidence of current pet licensing and inoculations, a current photo to keep on file and a member of our staff must personally meet all pets.  These qualifications must be met before the pet can be moved in.  This policy applies to standard pets, but all unique or exotic pets must be given further consideration.

  • What must I do to rent an apartment or house?
    1. We encourage anyone interested in our properties to contact us about seeing our available units. 
    2. Once you have decided you want to rent from us, we require you to fill out an application.  The application can be found at our office or on this webpage.  
    3. We will then perform a thorough background check on each applicant and select a tenant for the available unit.
    4. Once approved, we will sign a lease, collect the rent and deposit, and give you the keys!
  • Is there an application fee?

    Yes, our application fee is a one time fee of only $10/person for your application AND credit check. 

  • Can I put down a deposit to HOLD an apartment?

    We do allow approved applicants to pay a "holding deposit".  The hold is typically no longer than 2 weeks and the amount of this deposit is usually equal to half a month's rent.  The deposit is applied to your first month's rent when a lease is signed, but is nonrefundable if the applicant does not rent the apartment.

  • How long of a lease do I have to sign?

    Our standard contract term is for a minimum of 6 months for apartments or 12 months for houses.  A termination fee of one month's rent and the forfeiture of deposit will be charged if Tenant(s) do not fulfill the term of the contract.

  • When do I pay rent?

    Rent is due the first day of each month.  A five day grace period is allowed to accomodate weekends and holidays.  After the fifth day, a late fee is charged.

  • Am I responsible for maintenance?

    Tenants are only responsible for changing their light bulbs and smoke alarm batteries. All other maintenance issues should be called into the office.  Repairs are usually performed or problems resolved on the same day.

  • Will my deposit be returned?

    A "standard" cleaning fee is deducted from all deposits and varies by apartment size.  In addition, after you have vacated the property it will be inspected for damages outside of normal wear and tear.  Should any damages be found, the cost for making necessary repairs will also be deducted from your deposit.

  • What happens if I violate the lease agreement?

    Breaking any of the lease stipulations may result in eviction or other appropriate legal action.